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Notes:

• And about upgrades!

• The more common upgrades are related with hardware performance:
  • memory upgrades (plus 4 MB, or 8 MB or 16 MB)
    
    extra monitor (15’’ colour SVGA monitor)
    a printer(low cost InkJet Printers or Laser)
    

• In software, the most importance upgrade is the operating system, followed by MS Office Pro. Over the project years the use of shareware and freeware have huge increase (consequence of Internet use).

• The University Labs have 40 Intel boxes with 17’’ colour monitors (each year they are replaced by new models and the older ones are allocated to services and lectures offices).